The order information cannot be changed after the order is dispatched. However, before the order is dispatched, you can email us at info@nainitalfloweritech.com to change the order information and we will consider it. You can also whatsapp us at +91-7456856313, +91-9897813579.

You will be duly informed when the order is dispatched. You will also be provided required information about our delivery partners so that a smooth delivery can be ensured.

The order is usually dispatched within a day. Your order can take 3 to 7 days for arrival depending upon your address.

An order cannot be canceled after it is dispatched. However, before the order is dispatched, you can email us at info@nainitalfloweritech.com and we will get in touch with you.

In case you have received a damaged/wrong order. You should email us at support@mountainbloomnursery.com within 12 hours of placing the delivery informing us about the issue. We will get in touch and do the needful to help you in every possible way. You can also whatsapp us at +91-7456856313, +91-9897813579.